Q: How long does the battery last on a full charge?
A: It depends on the speed level. At Level 1 (lowest speed), it lasts approximately 2 hours and 15 minutes. At Level 3 (highest speed), it lasts about 45 minutes.
Q:How long does it take to fully charge?
A: Approximately 1 hour using the Type-C port with a 1A charger.
Q: Can I adjust the fan speed?
A: Yes. The ZK12 features 3 adjustable speed levels. Long press to turn on, then click to cycle through Level 1 → Level 2 → Level 3 → Off.
Q: Is the fan noisy at high speeds?
A: The ZK12 is designed for quiet operation. Even at Level 3, the noise level remains low and comfortable for most indoor environments.
Q: What is included in the package?
A: Each unit comes with a host fan, a USB charging cable, and a user manual.
Q: What are the available colors?
A: Currently available in White, Purple, and Blue.
Q: Is this product safe to use?
A: Yes. The ZK12 uses a high-quality 14500 lithium battery with built-in protection against overcharge, over-discharge, and short circuit. It complies with GB/T 4706.1-2024 and GB/T 4706.27-2024 safety standards.
Q: Can I use the fan while it's charging?
A: Yes, the fan can be used during charging. Note that the charging indicator light will remain red while charging.
Q: How does the charging indicator work?
A: While charging, the indicator light stays solid red. When fully charged, the red light turns off.
Q: Can I customize the color for bulk orders?
A: Yes. Color customization is available once the minimum order quantity (MOQ) is met. Custom colors can be specified using Pantone color codes. Please contact our sales team for MOQ details and color options.
